Legal
Privacy Policy
Last updated: July 2026
Cutting Edge Tents ("we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect the personal information you provide when using our website or engaging our services, in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA") of South Africa.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including when you complete a contact or quote request form, phone or email us, or communicate with us via WhatsApp or social media. This information may include:
- Your name and surname
- Contact details, such as your email address and telephone number
- Your company or organisation name, where applicable
- Event or project details, such as your event date, location, venue, guest numbers and tent requirements
- Any other information you choose to share with us in your enquiry
We may also automatically collect limited technical information when you browse our website, such as your IP address, browser type, device information and pages visited, through cookies and analytics tools.
2. How We Use Your Information
We use your personal information to respond to your enquiries and provide quotes; to plan, deliver and manage tent hire, sales, manufacturing, décor and installation services; to communicate with you regarding your booking, order or project; to improve our website, services and customer experience; and to comply with legal and regulatory obligations. We will not use your personal information for purposes that are incompatible with the reasons it was collected without your consent.
3. Sharing of Information
We do not sell, rent or trade your personal information. We may share your information with trusted service providers who assist us in operating our business (such as website hosting, email and communication platforms), with delivery and installation teams to the extent required to provide our services, and where disclosure is required by law or a competent authority. Any third parties who process personal information on our behalf are required to keep it secure and confidential.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and to understand how visitors use the site. Cookies are small files stored on your device. You can control or delete cookies through your browser settings; however, disabling cookies may affect certain website features. Analytics data collected is aggregated and does not identify you personally.
5. Storage and Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, disclosure or misuse. Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, or as required by law, after which it is securely deleted or de-identified.
6. Your Rights Under POPIA
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you
- Request that inaccurate or outdated information be corrected
- Request that your personal information be deleted, where lawful
- Object to the processing of your personal information
- Withdraw consent previously given, where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us using the details below. The Information Regulator can be contacted at inforegulator.org.za.
7. Links to Other Websites
Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page with a revised "last updated" date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Cutting Edge Tents .CC
- Information Officer: Prince
- Email: info@cuttingedgetents.co.za
- Telephone: +27 73 831 8038
- Address: 39 Renfrew Street, Athlone, Cape Town, 8001